Coronavirus: Message to Our Customers

During this uncertain time, our customers’ health and wellbeing is our highest priority. As we continue monitoring developments related to Coronavirus (COVID-19), rest assured, we are committed to doing everything we can to ensure our customers and employees are safe. Our service is essential in preserving the health of our customers and protecting property. As such, we are going to modify our normal service by attempting to mitigate any pest issues from the outside of the home. This means that we will do our best, through the steps mentioned below, to reduce/eliminate inside services over the next few weeks.

Suspending all interior services/treatments unless absolutely necessary
Conducting additional customer screening for any absolutely necessary interior services
Ensuring our team keeps a proper distance (6ft or more), wears disposable gloves and masks if entering your home, and continues regular hand washing.

As a note, we are running on normal business hours at this time. Should you have concerns regarding our services, we’re here to support you and offer flexibility to reschedule at your convenience. We encourage you to contact us at 617-404-9919 if you have questions or do wish to reschedule.​

As the seriousness of this virus increases, all of our employees have been instructed to follow the CDC’s best practices, including frequent handwashing, limiting proximity to sick individuals, and being aware of symptoms. While this has not been an issue for Extermatrim yet, we will also implement 14-day quarantines for any employees who are diagnosed with COVID-19. We encourage you to do the same, so please review the most up-to-date information here.

Finally, our hearts go out to all those affected by Coronavirus. Please check back for regular updates from us as we navigate this evolving situation, and thank you for being a part of our Extermatrim family.